FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • When are the salaries paid in Bank? When are the salaries paid in Bank?
    The salaries received by the Bank will be posted to customers during the same day the Bank receives salaries from governmental and public authorities, companies and private institutions in order to ensure top level of quality and speed.
  • What are the documents necessary to get housing loan? What are the documents necessary to get housing loan?
    • Proof of Income
    • Initial Sale Contract in case of purchase
    • Property Registration Deed
    • Land Plan
    • Organizational site plan
    • Property License, Property Appraisal
    • Proof of Identity
  • Can I access express transfer service within limited minutes? Can I access express transfer service within limited minutes?
    Yes, you can utilize express transfers which enable you to send and receive funds from and to most countries of the world via express transfer system (Western Union) and from any of the bank branches in Palestine
  • Who is concerned to open a current account? Who is concerned to open a current account?
    The Current Account is designed for all our clients (individuals, corporates) to be able and access to banking services to short distance with the bank wherever they are located.
  • How can I receive banking services after business hours or during official holidays? How can I receive banking services after business hours or during official holidays?
    You can have services of withdraw, deposit, inquiry and other via ATM devices which are available 7/24. You can also have SMS services represented by 24 diverse services that keep you in contact with the Bank. In addition, you can access banking services via internet through “ISKAN Online” service or by calling free number 1800300700 or on social media
  • Why is personal loan from Housing Bank for Trade & Finance your way to go? Why is personal loan from Housing Bank for Trade & Finance your way to go?
    • Loan tenure up to 7 years
    • Grace Period up to 2 months
    • Competitive interest rates
    • Obtain Credit Card
    • Free Life Insurance 
  • What is the point of opening a current account with Housing Bank for Trade & Finance? What is the point of opening a current account with Housing Bank for Trade & Finance?
    - Get a Cheque book
    - Freely get Visa electron card that enables you to receive the following advantages:

         - Withdraw, deposit and inquiry about account transactions 7/24

          - Perform all purchase transactions with all shopping stores and malls

    - Utilize online services (ISKAN Online, Mobile Banking)   
    - Subscribe to SMS services via cell phone to know performed financial transaction on your account 24/7
    - Bills Payment Service 
  • Does the bank transfers service cover all over the world? Does the bank transfers service cover all over the world?
    Yes. We have a large and special corresponding banks network where the total number of corresponding banks is 500 that cover the whole world.
  • What is the point of opening Salary Account with Housing Bank for Trade & Finance? What is the point of opening Salary Account with Housing Bank for Trade & Finance?
    - Possibility to get your salary in advance at any day of the month before receiving your salary by the Bank, 
    - Obtain free Visa electron card
    - Utilize online services (ISKAN online and ISKAN Mobili)
    - Payment of Bills service
    - Access to loans and advances that fulfill and meet your needs at advantageous terms
    - know the date of receiving salary, balance and financial transactions performed on your account through free subscription to SMS
  • What are the Bank business hours for services provided by Palestine Treasury Unit? What are the Bank business hours for services provided by Palestine Treasury Unit?
    Sunday to Wednesday (08:00 AM to 15:30 PM) while Thursday (08:00 AM to 14:30 PM)

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